At Arbella Style, we strive to ensure that you are fully satisfied with your purchase. If for any reason you are not happy with your product, we offer returns and refunds under the following terms and conditions.
We accept returns only if the following conditions are met:
Unfortunately, we cannot accept returns for products that have been worn beyond the initial fitting or show signs of use, damage, or alteration.
To initiate a return or refund, please email us at support@arbellastyle.com with the following information:
If you are requesting an exchange, please include details on the product you would like in exchange (such as size or color).
Please send to:
Arbella Style c/o Vishal Enterprises
206 Pegasus Ave
Northvale, NJ 07647
Once we receive your request, our customer service team will review it and respond with instructions on how to proceed with the return.
The customer is responsible for return shipping costs, except in cases where the product is defective or an incorrect item was shipped. We recommend using a trackable shipping method, as we are not responsible for return packages lost in transit.
Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund. If your refund is approved, a credit will be applied to your original method of payment within 7-10 business days.
Please note that shipping fees are non-refundable, and only the product cost will be refunded unless the return is due to a mistake on our part (e.g., incorrect or defective item).
If you request an exchange, we will process the new item once we have received and inspected the returned product. You will receive an email confirmation when your exchange has been processed and shipped.
It is our policy to post any changes we make to our return policy on this page. If we make material changes, we will notify you by through a notice on the home page of arbellastyle.com. The date the return policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this return policy to check for any changes.
For any questions or concerns regarding returns and refunds, please contact us at support@arbellastyle.com. We are happy to assist you.
Very kind and very easy to work with.
Absolutely perfect for my wife! She can confidently wear flats and heels again, Also she loves the lace details and how soft they are. They are true to size and very sturdy.
Solution found! The true test for these “socks” (what IS the better word for these? Footies? A better name probably exists) Of course they are silky feeling and have a pretty scalloped edge. I put them right to the test in my Store No 9 clogs with a mid-wedge. They are great shoes but unless I’ve worn with tights they’ve been challenging to keep comfortably on my feet. Arbella seems to have remedied that—hooray! Wore them the other day while I was dashing from work to errands and they stayed on my toes and my heels and most importantly, blister-free. I know they’ll work equally well with my less demanding shoes. Definitely recommend.
OMG. Comfort and style all in one. like
Wearing nothing on my feet, but no blisters at the end of the night. Thank you Arabella genious for creating this!
I can finally wear heels again. Arabella footwear is not like rest. They are smooth & silky but don’t slip or bunch. Wear heels again without the rub, the blisters or sweaty feet. Can you tell I love this brand? Truly got my style back into being able to wear heels again in total comfort.
I love, love these. They are so comfortable, stay in place and can be washed over and over again. I just ordered more for my bridesmaids gift bags.
These are fantastic. I always am walking around NYC for work and these help with discomfort so much!
Love these footies! The feel is great, stay on perfect and wash up nice!